Dick’s Sporting Customer Satisfaction Survey
DICK’s Sporting Goods is a leading manufacturer and retailer of sporting goods offering a large range of sports equipment, accessories, apparel, footwear and other goods of high quality. Right now, Dick’s Sporting Goods have more than 720 locations all over the United States of America.
Dick’s Sporting Goods has been dedicated to the service of presenting the dedicated sportswear and assortments with the in-store and online marketing dedicated to Outdoor, Athletic Apparel, Team Sports, Fitness and Footwear and many more.
More about Tell Dicks Combo Stores
To rewards, its high end, regular sports enthusiast, Dick’s Sporting as brought forth an amazing initiative, Tell Dicks Combo Stores. This initiative is a part of the promotional offer. Tell Dicks Combo Stores is a survey conducted by Dick’s sporting to know about the experience of their customers on the recent Dick’s visit and the quality of their products.
By answering few simple questions on the assets like the quality of sports goods, availability of the products, behavior of the store managers and representatives, you will win an exclusive flat discount of $10 on $50 or more purchase for your next in-store Dick’s shopping.
On completion of the survey, you will be presented with a coupon code that you need to redeem on your next in-store visit. Remember, this coupon and discount are only available for in-store purchase. For online buyers, there are separate offers. Visit www.dickssportinggoods.com to know more.
Rewards and ways to obtain
In order to get the $10 discount, the in-store purchase emits be a minimum of $50 or more. In this, way, they are not only rewarding their customers for their valuable opinion but also constantly evolving and improvising based on the feedback taken in the survey form. The survey would take a few minutes to complete.
To participate in the survey, the first and foremost thing you require is to have the receipt of your last in-store visit. The survey must be completed within the 7 days of the last store visit. Check the receipt for the date of your visit. Contrary to other surveys, the participant can participate in this survey, even if the survey code is not present on the receipt.
Taking the Tell Dicks Combo Stores Survey
What are you waiting for? Start the survey with the receipt by following these steps:
- Open the browser and visit www.dicks.com/tellus.
- Enter the total amount of purchase exactly as printed on the receipt (including the tax and other charges).
- Enter the 19 digit survey code for the receipt with the survey.
- If your receipt does not have a survey code, click on If you do not have a 19-digit survey code printed on your receipt, click here.
- Check the receipt and enter the following info one by one from the receipt:
- Store Number.
- Register Number.
- Transaction Number.
- Transaction Date.
- Total Amount of purchase.
- Click on the START button to enter the survey.
- If you are comfortable in Spanish and want to answer in Spanish, click on the Espanol link on the left side.
- You will be redirected to the survey form. Most of the questions would be either in multiple-choice formats regarding satisfaction, average, and dissatisfaction or will be in affirmative and negative format. Simple questions that are asked during this survey are:
- Recommending Dick’s like the ultimate sporting brand and manufacturer on a scale of 1-10.
- Interaction and behavior of the storekeeper, manager and the customer support team.
- Etiquettes maintained by the store service.
- Product knowledge and prompt service.
- Availability of the varieties of sports goods range.
- Quality of sports goods.
- Finishing of the sports goods.
- The overall rating for the company and the brand.
- Satisfaction regarding the offers received.
- Open-ended response by writing in detail about any of the feedback and concern you want to share with the management team.
- Availability o the stores and franchises.
- Enough manpower.
- Any recommendations that can drastically improve the organization into a more positive approach.
At the end of the survey, you will receive a coupon with a code. Though you can write down the code on the receipt as an emergency, it is recommended to download the coupon and take a print out. After that, you can show the e-coupon or the printed copy of the coupon to any Dick’s store within 7 days of completing the survey. Avail the discount and enjoy it.
Contacting Dick’s Sporting Goods Support
Dial 1-877-846-9997 to speak directly to the representative and have your issue resolved.
You can also connect with the customer support desk via chat. For that, visit https://www.dickssportinggoods.com/s/help-desk. Under Contact Us, click on Chat. Start by typing your query.
Both telephonic and chat service is available from 7:00 a.m. to Midnight, seven days a week.